WHAT WE DON’T DO WITH YOUR PERSONAL INFORMATION

We never sell personal information to anyone for any reason at any time.

WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?

Our Privacy Policy

Federal law requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information. Protecting the privacy and security of consumers’ personal information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline.

When you contact us, we may collect personal information about you. We collect and use only the information necessary to respond to you and improve our services. In most instances, we collect minimal personal information, such as name, telephone number, or email address. In limited cases, depending on the nature of your communication with us, we also may collect other personal information such as physical address or general location, IP address, date/time of contact, and other information in connection with our mobile analytics. We also may collect information about your use of our mobile application for security and internal operations purposes.

WHERE DOES YOUR INFORMATION GO?

We use collected information to further our business purposes. Our contractors and/or vendors may use your information when they perform certain services for us. Lastly, we use third-party services in our mobile application to assist in communicating or interacting with the public.

QUESTIONS OR COMPLAINTS ABOUT THIS PRIVACY POLICY

You May File a Complaint about Our Privacy Practices

If you have questions or believe that your privacy rights have been violated, you may submit written questions to us or file a written complaint either with us or with the federal government. We will not take any action against you or change our treatment of you in any way if you file a complaint.

To submit a written question to us or file a written complaint with us or with the federal government, use the contact information below:

LUIS’ PRIME

Attn: Privacy Officer

8103 Rasor Blvd., Ste. 110

Plano, TX 75024-0366

Write to the FTC’s Chief Privacy Officer:

Federal Trade Commission

600 Pennsylvania Ave., NW, H-350

Washington, DC 20580

cpo@ftc.gov

Last updated: December 30, 2023